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Why users trust UptimeRobot.

Straightforward to use and setup
Straightforward to use and setup. Alerting is also great and beneficial for both free and premium users. The app is very user friendly and no need to click through different screens to view the status. Offers also available during free trial.

Upgraded to premium because it's really good
I have been using UptimeRobot for many years, and this year, I upgraded to the premium tier. This service is a lifesaver, and moreover, the setup of monitors is flexible and logical. The most important part for me is that one can enable the critical notifications (iOS), which go through the DND mode. The customer support is fast, friendly, and knowledgeable.

Great simple tool for monitoring if it’s still there
It's a very simple tool and the app works very well. I think it fits more in the small business space to monitor websites or managed routers. There is a nice feeling of set and forget knowing it will inform you when neccassary. The app and website are easy to use and very intuitive so no issues there. Price wise it feels very competitive compared to others but feel the solo license could be much cheaper. Overall I've been using the tool for over a year and have no complaints!
Frequently asked questions.
Is UptimeRobot SOC 2 compliant?
Yes, UptimeRobot is SOC 2 compliant. To get the latest report for procurement or a vendor review, please book a demo.
Is UptimeRobot PCI compliant?
UptimeRobot doesn't store credit card data. All payments are handled entirely on Stripe's infrastructure, which holds PCI Service Provider Level 1 certification — the highest level of the Payment Card Industry Data Security Standard.
Can I buy SMS or voice call credits separately?
Yes. Both free and paid users can buy SMS or voice call credits separately. They're one-time purchases, not recurring add-ons. For SMS and voice call credit package pricing, click here.
What payment methods does UptimeRobot accept?
UptimeRobot accepts major credit and debit cards (Visa, Maestro, MasterCard, Discover, Diners Club, American Express) as well as wire transfers. PayPal is no longer available for new subscriptions. Card payments are processed through Stripe.
What is UptimeRobot's refund policy?
UptimeRobot offers a 10-day money-back guarantee for new subscriptions and upgrades. To request a refund, contact support within 10 days of the payment. You can cancel at any time to stop future renewals.
Can I cancel my plan without losing my account?
Yes, you can cancel at any time by turning off auto-renewal. Your subscription remains active until the end of the current billing cycle and won't renew afterward.
How do login seats and notify seats differ?
Login seats are for people who need to access the dashboard and manage monitors, alerts, or incidents. Notify seats are for people who only need to receive alerts, which keeps access tighter while still getting the right updates to the right team members.
Which UptimeRobot plan should I choose?
Choose Free for basic personal monitoring, Solo for faster checks and more monitor types, Team for shared access with multiple people, and Enterprise for the shortest monitoring intervals and higher monitor counts. Match the plan to your monitor count, check interval, integrations, status page needs, and number of seats.
What's the difference between the Free and Solo plans?
Free includes 5-minute intervals and basic status pages. Solo adds 60-second checks and broader monitoring options, including API, location-specific, slow-response, UDP, and DNS monitoring, along with additional integrations. Solo is the better fit when you need faster alerts, broader coverage, higher precision, and greater flexibility.
